Finding Gold: Where to Discover Your Next Client

Thursday, September 26th at 9 AM PT (12 PM ET)

Are you struggling to find new clients and grow your business? Join us for an insightful talk where we’ll explore the best strategies and locations to uncover potential clients who are ready to work with you. This session is designed to provide you with actionable insights and practical tips on where to look and how to attract your ideal clients.

In this session, you’ll learn:

• Proven strategies for identifying and accessing client-rich environments.
• Innovative approaches to networking and building connections in the right places.
• Effective online platforms and tools that can help you reach a wider audience.
• Industry-specific hotspots where your ideal clients are waiting.
• Creative methods for making your services irresistible to potential clients.

Whether you’re just starting out or looking to expand your client base, this talk will equip you with the knowledge and confidence to find and engage with clients effectively. Don’t miss the opportunity to learn from experts and transform your client acquisition strategy!

The Roller Coaster VA Journey – Preparing Yourself and Your Business for the Ride!

Thursday, September 26th at 11 AM PT (2 PM ET)

Running a Virtual Assistant business can be an exhilarating ride, filled with ups and downs. Join Gwen Backhouse as she explores how to prepare yourself and your business for this dynamic journey.

In this talk, Gwen will cover:

• Preparing for the Ride: Strategies to get ready for the highs and lows of managing a VA business.
• Avoiding Pitfalls: Common challenges and how to steer clear of them.
• Top Tips and Tools: Essential resources and advice to help you navigate the journey successfully.

Get ready to embrace the roller coaster of the VA world with confidence and resilience, armed with practical insights and resources from Gwen.

Power Networking: Securing High-Level Clients in Person

Thursday, September 26th at 1 PM PT (4 PM ET)

Are you ready to connect with high-net-worth clients who prefer face-to-face interactions? Discover the secrets to building relationships with CEOs, CFOs, and other top executives who thrive on in-person networking.

In this session, Sue Harrawood, President of Peace of Mind Virtual Assistance, will share her 20 years of experience in high-level networking. You’ll learn:

• Engaging High-Value Clients: Strategies to attract and connect with influential clients who are not active on social media.
• In-Person Networking Techniques: Effective methods for making meaningful connections at live events.
• Sue’s Proven Tips: Insights and practices that have helped Sue succeed in building a robust network of top-tier clients.

Join Sue to uncover how in-person networking can elevate your client acquisition efforts and help you build lasting, valuable relationships.

The Decisive VA: Strategies for Becoming Indispensable

Thursday, September 26th at 3 PM PT (6 PM ET)

Discover how decisiveness can elevate your role as a Virtual Assistant and make you an indispensable asset to your clients. Cathy Baillargeon will guide you through key strategies to enhance your decision-making skills.

In this session, you’ll explore:

• The Power of Decisiveness: Why being decisive helps you stand out and succeed as a VA.
• Understanding Client Needs: How to identify client priorities and act accordingly.
• Decision-Making Tools: Practical tools to aid in quick and confident decision-making.
• Balancing Initiative and Discretion: Guidelines for knowing when to make decisions on behalf of your clients.

Join Cathy to learn how mastering decisiveness can transform your VA role and make you an invaluable partner to your clients.

Agency Success Blueprint: Leveraging Virtual Teams for Growth and Freedom 

Friday, September 27th at 9 AM PT (12 PM ET)

Discover how to build a thriving agency that operates smoothly with the help of virtual team members. This session will guide you through creating an agency model that allows you to gain freedom and step back from daily client work.

In this presentation, you’ll learn:

• When to Transition to an Agency Model: Assess if it’s the right time for your business.
• Finding the Right Virtual Team Members: Where to locate and how to choose top talent.
• Effective Interviewing and Onboarding: Tips for bringing virtual team members on board smoothly.
• Managing Your Team: Strategies for overseeing a remote team without being tied to the business all day.

Join us to learn how to leverage virtual team members to build a successful, hands-off agency and focus on what you enjoy most!

Mastering Client Communication: Strategies and Tools

Friday, September 27th at 11 AM PT (2 PM ET)

Enhance your client interactions with key strategies and tools designed for Virtual Assistants. Join Angela Y. Leon to learn how to streamline communication and boost your effectiveness.

In this session, you’ll discover:

• Effective Communication Strategies – Understanding client needs and setting clear channels
• Client Intake Kits – Benefits and key components for customization
• Offboarding Documents – Essential elements for a smooth offboarding process
• Task Management Software – Best tools and practices for task management
• CRM Systems and CamCard App – Managing client relationships and efficient contact management
• Best Practices – Building rapport and effective communication techniques

Gain practical insights to improve your client communication and enhance your virtual assistance services. Don’t miss out on these valuable tips!

Social Media Magic: Building a Funnel to Attract Loyal Clients

Friday, September 27th at 1 PM PT (4 PM ET)

Curious about how to turn strangers into loyal clients? Join us for a masterclass on crafting a successful social media sales funnel for your products or services.

In this session, you’ll learn:

• Common Mistakes: The three costly errors to avoid with social media sales funnels
• Essential Elements: What you need in place for your funnel to be effective
• Getting Started: The easiest way to launch your sales funnel
• Real-World Examples: Practical examples for both product and service-based businesses
• Automation Insights: Which parts of your funnel can be automated
• Measuring Success: Key metrics to track at each phase of the funnel

Gain actionable insights to optimize your sales funnel and convert social media interactions into valuable client relationships. Don’t miss this opportunity to refine your approach and drive success!

Acing Your First Impression: The Ultimate Guide to Discovery Calls

Friday, September 27th at 3 PM PT (6 PM ET)

Master the art of discovery calls with Tina Goyzueta’s expert strategies for making a strong first impression and securing new clients.

In this session, you’ll discover:

• Preparation Essentials: Researching clients and crafting tailored questions
• Building Rapport: Techniques for establishing trust and connection
• Showcasing Expertise: Presenting your skills and past successes effectively
• Understanding Client Needs: Asking the right questions and tailoring your pitch
• Closing the Call: Summarizing key points, addressing objections, and securing the next steps

Join Tina to transform your discovery calls into powerful opportunities for building client relationships and driving success.

How to Wow Your Client with Unexpected Traffic

Saturday, September 28th at 9 AM PT (12 PM ET)

Discover how to go beyond traditional support roles and deliver added value by driving unexpected traffic and revenue for your clients.

In this session, you’ll learn:

• Creating a Traffic System: How to set up alerts for finding ideal customers, speaking engagements, and business opportunities.
• Adding Revenue: Strategies for generating unexpected traffic and boosting client income.

Join Dan R Morris to explore innovative ways to exceed client expectations and enhance their business growth with proactive traffic solutions.

Creating and Implementing Standard Operating Procedures to Boost Your VA Business

Saturday, September 28th at 11 AM PT (2 PM ET)

Discover how to elevate your Virtual Assistant business with Standard Operating Procedures (SOPs). Lisa Millar will teach you how to master efficiency and drive growth through effective SOPs.

In this session, you’ll explore:

• Understanding SOPs: What SOPs are and their role in business growth.
• Core SOPs for VAs: Essential procedures every VA business needs.
• Developing Effective SOPs: Steps to create and refine your procedures.
• Implementation and Maintenance: How to put SOPs into action and keep them updated.
• Technology and Tools: The best tools to support your SOPs.

Join Lisa to learn how documenting your processes can streamline your operations and set your business up for long-term success.

Strategic Approaches to Delighting Clients: The Power of Exceptional Customer Care for Retaining Customer Loyalty

Saturday, September 28th at 1 PM PT (4 PM ET)

In today’s competitive business environment, retaining clients is crucial. Melissa Marie will teach you how to stand out by delighting your clients and fostering long-term loyalty.

In this session, you’ll discover:

• Client-Centric Culture: How to build a business culture that prioritizes client satisfaction.
• Memorable Experiences: Strategies for creating unforgettable client interactions.
• Long-Term Relationships: Techniques for nurturing relationships that lead to repeat business.

Melissa will share actionable insights and provide a complimentary guide on delighting and nurturing clients to help you drive sustainable growth. Join her to learn how exceptional customer care can set your business apart.

Leveraging AI for Client Attraction and Retention: A Strategic Approach

Saturday, September 28th at 3 AM PT (6 PM ET)

Discover how to harness AI to enhance your client acquisition and retention strategies. In this dynamic webinar, Stephanie and Tawnya will cover:

• AI Tools for Client Insights: Analyze behavior and preferences to refine your marketing approach.
• Automating Interactions: Implement chatbots and virtual assistants to streamline communication and follow-ups.
• Personalized Client Experiences: Use AI to tailor interactions and offers, boosting satisfaction and loyalty.
• Practical Tips: Integrate AI effectively into your business processes for maximum impact.

Join us to learn actionable strategies for leveraging AI to grow your client base and keep clients engaged!

Foundations of Lifestyle Freedom While Booking Up with Clients

Watch On-Demand: September 26-28th

Achieving a full client roster is a dream for many, but it shouldn’t come at the cost of your personal freedom and well-being. Angela Wills will share her journey from client burnout to sustainable success and teach you how to do the same.

In this session, you’ll explore:

• Managing Client Workload: Techniques to maintain a busy client schedule without burning out.
• Maintaining Lifestyle Freedom: Strategies for balancing professional success with personal freedom.
• Preventing Burnout: Practical tips to avoid client-related stress and fatigue.

Join Angela to learn how to build a thriving business while preserving your lifestyle and avoiding the pitfalls of burnout.

Turn Your Website into a Client Magnet

Watch On-Demand: September 26-28th

Transform your website into a powerful tool for attracting and converting clients with insights from Melissa Irvin.

In this session, you’ll learn how to:

• Build a Client-Focused Website: Understand the critical role your site plays in client acquisition.
• Choose the Right Platform: Find the best platform tailored to your business needs.
• Design Effectively: Create a user-friendly and engaging layout.
• Drive Targeted Traffic: Implement strategies to attract the right audience.
• Master SEO Basics: Optimize your site for visibility and client reach.

Melissa will share practical tips and real-world examples to help you create a website that truly drives business growth. Don’t miss this opportunity to elevate your online presence!

Build Your Own VA Service

Watch On-Demand: September 26-28th

Join Molly Denham as she shares her journey from a solo Virtual Assistant to building VEXA Services, a thriving virtual EA agency. Learn the essential steps to establish and grow your own VA business, whether as a solo operator or a full agency.

In this session, you’ll explore:

• Business Basics: How to register a company and create a brand, name, and logo.
• Crafting Your Message: Developing a value proposition and ideal client profile.
• Building Your Presence: Creating a website and promoting your brand effectively.
• Operational Essentials: Setting up templates and leveraging technology.
• Client Acquisition: Strategies for securing your first client and expanding your business.

Join Molly to gain insights and practical tips on building a strong foundation for your VA business and taking it to the next level.

7 Surefire Ways to Retain Loyal Clients

Watch On-Demand: September 26-28th

In this session, Amber Louise will equip you with essential strategies to boost client retention and satisfaction.

You’ll learn how to:

• Personalize Communication: Strengthen client connections.
• Use Digital Tools: Enhance interactions and efficiency.
• Foster Team Spirit: Encourage loyalty through collaboration.
• Engage on Social Media: Deepen client relationships online.
• Network Strategically: Build connections that support client retention.

Join Amber to discover practical tips that will help you keep your clients coming back and elevate your VA business.

Level Up Your Services: Aligning Your Offerings with Your Skills

Watch On-Demand: September 26-28th

Are you struggling to connect with your ideal clients? It might be time to realign your services with the skills you’ve developed. Ellen Ward will guide you through the process of evaluating your current offerings and determining how to enhance your business.

In this session, you’ll explore:

• Service Alignment: Identify if you’ve outgrown your current services and align them with your skills.
• Upgrading Offerings: Learn how to upgrade your services to reflect the value you provide.
• Maximizing Income: Strategies to redirect your efforts towards increasing your income and refining your niche.

Join Ellen to discover how to effectively level up your business by aligning your services with your evolving skills.

Optimizing Your LinkedIn Profile to Attract Your Ideal Audience

Watch On-Demand: September 26-28th

Your LinkedIn profile is your digital business card, personal brand, and often the first impression you make on potential clients or partners. Many Virtual Assistants and Freelancers underestimate the value of optimizing their LinkedIn profiles to attract their ideal audience. However, in today’s business world, where online connections are as valuable as physical ones, having an optimized profile is a necessity.

In this session, you will learn how to:

• Enhance Your Personal Brand: Discover how to present your unique strengths and expertise.
• Connect with Your Target Audience: Learn strategies to tailor your profile to resonate with your ideal clients.
• Maximize Visibility: Implement tips to increase your profile’s reach and engagement on LinkedIn.

If you’re ready to showcase your full LinkedIn presence and attract more opportunities, join Rosemary O’Shaughnessy as she guides you through creating a profile that stands out and sets you apart in your field.

Learn How to Create an Exceptional Client Experience

Watch On-Demand: September 26-28th

Creating an exceptional client experience involves a mix of empathy, innovation, and consistency. Sharon Hunt will guide you through the essential elements that make client interactions outstanding.

In this session, you’ll explore:

• Personalized Service: Techniques for tailoring interactions to meet individual client needs.
• Proactive Communication: Strategies for keeping clients informed and engaged.
• Continuous Improvement: Methods for enhancing client experiences through ongoing refinement.

Join Sharon to discover how understanding client needs and exceeding expectations can foster loyalty and drive long-term success. Learn how to build a client-centric culture that delights at every touchpoint through real-world examples and actionable strategies.

Become Irreplaceable: Client Retention Through Exceptional Managerial Services

Watch On-Demand: September 26-28th

Elevate your client retention strategy by mastering the art of exceptional managerial services. Join Sarah Noked as she reveals how to become an invaluable asset to your clients and ensure they remain loyal.

In this session, you’ll learn how to:

• Enhance Your Value: Discover techniques to exceed client expectations and become indispensable.
• Proactive Management: Learn how to anticipate and address client needs before they arise.
• Build Strong Relationships: Implement strategies for nurturing long-term, trusting client relationships.
• Deliver Exceptional Service: Create a consistent, high-quality service experience that ensures client loyalty.

Sarah will provide actionable insights and proven strategies to help you transform your managerial services and retain clients effectively. Don’t miss out on this chance to become the go-to professional your clients can’t live without!

From VA to CEO – Strategies for Success and Sustainability

Watch On-Demand: September 26-28th

In today’s competitive market, Virtual Assistants must adopt a business owner mindset to truly thrive. In this session, presented by Tracy and Susanne, who have transitioned from VAs to successful business owners, you’ll discover essential strategies for making this shift.

• Client Management: Learn how to manage and prioritize your clients effectively while focusing on your business growth.
• Financial Planning: Understand the importance of financial planning and how to implement it for long-term sustainability.
• Business Growth: Gain insights into transitioning from a VA to a CEO, with actionable steps to ensure your business’s success.
• Sustainability: Explore ways to create a sustainable and thriving future in the VA industry by focusing on your own growth.

It’s time to focus on your success and build a business that’s as strong and sustainable as the work you do for your clients.